I was refunded my money .. thank you. They charged my card $10. This is the Encompass Health company profile. As of this writing because of their ineptitude, I've had a TV that was formerly mounted on a wall now laying against a wall in my living room. I received the wrong part sent, sent it back. This company does not state clearly on its return policy that you have to pay $10 for an RMA. In ~mid August, they abruptly canceled the order, without explanation. Such a frustrating conversation! They arrived promptly, but incomplete. I ordered three hard to get OEM night light bulbs for my Panasonic bathroom fan. Absolutely terrible experience we do not recommend Encompass. There's multiple issues here...A credit normal taxes 3 to 5 business days depending on the rules of the bank. How in the world does customer service suck this bad?Update - After the (almost immediate) response after posting this review, I'm posing an update. Do not purchase anything from them, as if they will blatantly lie about their return policies, what else will they lie about? Whether it's our exceptional service or personalized protection, get a glimpse into what it means to be a customer by taking a look at our insurance reviews. Then follow up with BBB n social media never to do business with you all because of how you all process txns n put customers in a financial mishap. Thank you to whoever cleared this up. Reviews online are mixed. Only the latest review will count in the company's TrustScore. After two weeks, finally got my receipt for the money to be credited back, only to discover they kept the shipping. I was using it between those times.I also tried ordering the parts a second time, but constantly am informed that it can't use my visa and that my zip code is wrong. Luckily, we still want the portable AC parts in case of an AC failure. On or slightly after each missed shipping date, I would send another email, ~5 in all, requesting updated info. Read Encompass Insurance reviews from our valued customers. My credit card has worked on every other online purchase I have ever made and I live in Canada, so I have a postal code. So I ordered three more immediately coz I needed four. DO NOT use this company. They sent only ONE of the stands. Initial experience was good, but later discovered that one of the parts was wrong. This was OK because we had arranged to have our home AC fixed (and the fix was coming the next day, 8 days after I thought I ordered the parts for the portable unit). I have recently ordered part# E0203 (Eureka Brushroll) on 09/09/20 and they first changed date from somewhere in October 2020 to 11/03/2020. This is a really low number for a national insurance company. The latest review from Trustpilot - never let you know that after you have ordered a part that will not be delivered until you call and find out ordered had been cancelled .. While meeting all the requirements to be fully compliant, Encompass Recovery Group has been able to maintain their outstanding A rating with the BBB (Better Business Bureau). I ordered a set of TV stands for a TCL television. I paid for overnight shipping. I then complained via chat. Furthermore, your company is out of compliance processing MOTO orders this way. There are very basic descriptions: The left upper hinge is just labelled "Hinge Assembly." I never heard back after a week, so I wrote a poor review about it here. Although Encompass is not a BBB accredited company, the website gives the company an A+ rating. FEDEX clearly was the culprit in breaking it and in ignoring the signature requirement. I suggest looking elsewhere for parts that you may need. Called after the additional days and was told it would be an additional 20 more working days for my refund. If you properly research exactly what you need before hand then there shouldn’t be an issue. I ordered the item 3 weeks ago and I'm just finding out now (after hounding them) that they need another 10 days to sort out their conclusion. Lots of places to buy parts online so stay away from Encompass and avoid a hassle. Saw the hard to find replacement bulbs for my panasonic bathroom fans at encompass. No biggie. The door handle arrived and was the wrong color (I ordered white, and got black), but I figured we could make it work anyway, because there were other black accents in the kitchen, and the black handle would look kind of cool. My part came broken in shipping .. it was handled right away.. Once, to my amazement, I was actually able to reach someone by phone, the representative was overbearing, rude and obstinate, saying, in effect, after performing a quick internet search .... that since he could find no one else showing it in stock, they should be excused from their non-performance and repeatedly failed ship dates and as to the provided misinformation, that they simply relayed what (LG) told them. 66 reviews for Encompass Parts Distribution / Encompass Group Affiliates, rated 1.00 stars. Everything fit as it should. But they denied the request and made me pay for both parts. DO NOT USE ENCOMPASS. I had to order 3 parts to get it all put together like from the factory. I tried to explain to no avail.Seems like I am just being told whatever until I go away.Update: I received the credit. Wow! Horrible to work with when trying to replace room from storm. Terrible company to do business with. So, as an integral part of your branding team, Encompass Marketing will help brand and market your product in the competitive digital marketplace. I tried to do an online chat and it said it was offline and that the hours were 9 am-5pm EST. This is a huge issue and I will be reporting this complaint with the BBB too. Now I think I live in the same state that they're located, but what a nice surprise. Efficient SERVICE & BEST PRICE Promise. At that time 2 of the 3 parts were in stock. BBB accredited since 6/20/2014. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts and accessories Tv stand, upright brackets, screws set. Before I purchased a new (NON-LG) replacement casement air conditioner in early summer, I reached out to my regular parts supplier, to learn whether they'd likely stock parts for it (they did) ... :-) Hopefully, Encompass.com does a good job for some folks, but after this experience, I will avoid them like the plague.UPDATE: 10/2/20 - Earlier today, Appliancefactoryparts.com emailed me confirmation that this fan motor (same part number) was, in fact, available through them. and because my card wasn't charged in July I just let it go. Now for the same price I have to wait three extra days with a fridge that does not work. This went on for several more repeats into mid August, typically, with me submitting a shipping update/order status request and them replying with a new (later) ship date. 3,204 people have already reviewed Encompass. Explore the resources below for Encompass Health employees working in inpatient rehabilitation hospitals. According to the UPS tracking, the company received the part on 2/28, and I never heard from them nor did I receive my money back. Share your voice on ResellerRatings.com So I contacted Encompass again, and after telling them what happened, they offered me a full refund of the door handle, including my original shipping charge, AND sent a prepaid shipping label to return it. I have contacted them multiple times via the Encompass Customer Service form to request core refund as I sent my core part back to them at my shipping expense through UPS but have not heard back from them at all. This whole process took three days, by the way. Ordered 3 replacement parts for an LG microwave on 8/3/20. The sad part is that the phone agent both times was wonderful. After it shipped, they reversed that charge and then instead billed me $15 to include a pricier shipping method that I didn't request. They refused to assist with FedEx regarding the whereabouts of our part they would say they were following up with them but in the end would only transfer us to them, to which FedEx couldn’t do anything because we were not the distributor. This information worked previously and the site is set up for Canadian orders.I would talk to someone on the phone about it, but I still can't contact anyone.Update: I was finally able to get through on the phone by calling all afternoon and reorder my parts. The part was out of stock so it said it could take a month. None of the reps were ever rude and did their best to help, but clearly is a very terrible and poorly ran company. Encompass. And they sent a completely different part than the one I ordered. Fedex ignored that and left it on my doorstep a second time.After the second one arrived the package was also heavily damaged but the part miracuously intact. Read real customer ratings and reviews or write your own. The only reason I ordered from this company is they said they could have it to me by Thursday, which was two days faster than any local company, and it was only $10 more. Although we offer a full range of forward and reverse supply chain solutions beyond parts supply, parts are at the heart of everything we do. Low and behold, not only did she send me the top mounting brackets, she also sent them a more expensive way than I requested. I ordered a part on Thursday, it arrived in perfect condition on Friday. Service is VERY slow and bureaucratic. I did get it and its works fine, for that I'm happy. Will never use their service nor will I ever recommend them. Terrible service. There are only 21 complaints recorded by the BBB against the company, seven of which were closed in the past 12 months. Encompass has not offered any Encompass promo codes during the past year. Everything great, you don't have to worry about your order.. Those are part of 3224 Encompass reviews. It is now 11/30 abs still no parts. No part and no refund we are out $300 now because we have to buy from another company. 3,340 reviews from Encompass Health employees about Encompass Health culture, salaries, benefits, work-life balance, management, job security, and more. Got exactly what I ordered quickly. Customer service hours are very limited. Inpatient rehabilitation, home health & hospice Through our national network of inpatient rehabilitation hospitals and home health and hospice agencies, Encompass Health is there to meet you where you are on your post-acute care journey. I want to thank TrustPilot for giving me a voice that was finally heard. Read about their experiences and share your own! I ordered the parts a little over a month ago and never received them. Do not ever order any parts from this company. My credit card was charged but item never arrived. 1.3K likes. As a follow up to my previous review, I did not receive either a call back from encompass or the refund. Encompass EAP is committed to serving as your well-being partner. Also see scores for competitive products I couldn't use top mounting brackets because our countertop is granite. This company is shady on how they charge customers. I couldn't believe the price. I ordered a part for my LG range. They offer core refund for the Samsung power supply board that I purchased through their website. Won't make that mistake again of calling them for assistance. LG needs to find a new parts distributor!Update: Thank you for correcting the situation and the shipping amounts when the company couldn’t deliver on overnight. 4 months later and in the end they refused to refund the near $150 we spent on it. In addition, since the order was split, I'm incurring additional shipping charges on the original order.. like more than double the original shipping quote! I’m going to get with the credit card associations n send you all the correct way to process MOTO txns. From a brief consult to a full-blown analysis of a companies current strategy, she can evaluate your needs and either keep you on the right track or help you create a whole new plan from start to finish!” I ordered replacement parts for the knob on my Bertazzoni gas stove. Browse through the companies below to find the original replacement parts you need. The ship date continued to get pushed out multiple times over the following months. 1 I love encompass parts. Your Premier Source for LG Parts and Accessories. Three days later they're refunding $ 22.75 and charging me a new price of $23.22. Was a complete nightmare trying to get the part returned. ENCOMPASS Supply MODERN Garden FURNITURE & LUXURY QUALITY Interior FURNITURE From Leading EUROPEAN Brands. Really happy with everything. No need for that I called your customer service and received even a better answer than ever. I have now spent $20 in shipping for a $20 part. Great service! | Read 21-40 Reviews out of 3,204 I called and was told it would be 7-10 more days fro my refund. Got through to a representative after 40ish minutes of being on hold and he was astounding. Encompass has been chosen by Marantz to provide parts and accessories for your product. I will never, ever buy from them. I checked my credit card. See how iSolved with Encompass can work for you. Placed order 1-23851 on 10/08/2020 with a quoted 30 day shipping lead time. You cannot get through to a live person. Poor customer service. Online service is terrible, it took two attempts to even get the return label information- I included everything needed and then the rep responded by asking for the information that I had already provided. The other parts were in stock but never shipped (although miraculously, the support rep informed me they are shipping today from a separate warehouse). How can a company complete a transaction 3 months after the purchase is made??? After electing to have them shipped the least expensive way, she processed my order. I would have to buy the whole damn thing again just to get the earbuds. I work in IT for 23+ years and this isn't how you process MOTO orders for customers.11/06 - updated from their reply. Person they sent out very inexperienced. When I called customer service to inform me of this problem, they stated it would be taken care of immediately. Encompass has a large inventory of OEM parts for a wide array of manufacturers. Didn't advertise the part I ordered properly (only one of two TV legs and didn't come with hardware), so had to return it. I'm still out $10.00 plus for the wrong part. I ordered a hard drive bracket for my laptop. Called back to try and find out where the money was returned to and why I didn't get shipping fees credited back, rep was actually very helpful this time and spoke with supervisor to get the first amount of shipping credited back. Your Premier Source for Marantz Parts and Accessories. 1 If more than one item for which a premium is paid under this policy sustains a covered loss in the same event, only the highest deductible will be applied. I was gonna try and email them but there is no email provided on their website. I call and was told part was there and I would receive my refund in 3-5 more days. They may offer sales and other promotions, which you can find on this page. I'm a huge fan. Thank you Encompass. Since FedEx received the package so late, it will no be three days for me to receive the part that is needed for my fridge/freezer combo to work. My BIG & Main gripe was when I found the part I needed, the site said, order in the next 29 minutes and it will ship out today (Monday), I DID and it DIDN'T, and DIDN'T ship the next day either, shipped Wednesday, Made it as far as Troutdale OR. Read the full Encompass review. Thus still no frig. Come find out Update: After posting comments on Encompass's Facebook page posts, I was contacted by the Director of Marketing and Communications and seem to now be getting assistance. Then they refund initial charge, then they add sales tax. Horrible customer service. No B.S., just a good honest business and they're earned my business. Reviews; TRUST ENCOMPASS. Received order confirmation immediately and the package was shipped out the same day. I paid for TK refrigerator parts to be sent overnight to me in 11/26. Encompass is a leading provider of Distribution, 3PL and 4PL solutions for a diverse range of replacement parts and finished goods, When I called about it, I was told a rep would get back to me within 24 hours. I needed new side mounting brackets for my LG dishwasher. Billed more than quoted and wouldn't return call. I was very happy with my Encompass experience. Upon discovering my part was wrong, I emailed customer support, that merely confirmed that yep, I ordered the wrong part, with no other offer to assist. However, there was zero communication from Encompass stating that the parts were delayed, on back order, etc. 138 reviews for Parts Dr, rated 1.28 stars. They got my money, didn't provide adequate service and now they are costing me TIME. Company doesn't actually ship parts to customers. So I called to inquire, was told the part wasn't in the right place and would get sorted out, to check my account in two business days and if still not credited to call back. Thank you. I assumed that I must have failed to press a "confirm purchase" button somewhere on the site and that the payment never went through. Encompass Group is a leading manufacturer and marketer of textiles, apparel, therapeutic support services, and single-use medical products. I replied and asked if the part could be substituted before it shipped. Encompass works with some of the world’s largest and most dynamic media organizations providing them with innovative, reliable and cost-effective products and services. I ordered a $5 part and requested the $5 shipping. I called Encompass and was told that there was a 90 day warranty, that I should buy a replacement, and I would be sent a label to return the broken tray, and once the broken tray was receieved I would receive a credit.I called twice more about the label. So, is encompass.com safe? This was fine, but only after the month passed was I contacted and informed that there was an issue with my credit card and that my order would be cancelled in 24 hours.I was given a phone number to call, but it was either busy, I spent hours on hold, or it was closed.To this date weeks later I have not been able to speak to anyone by phone, so my order was cancelled. That is insane.I give you 2 stars for actually having the product. Encompass.com was never able to get a fix on my part or ensure it was successfully navigated to me. Save yourself the time, frustration, and money and order from a local company or a different supplier. and sat there for two days- just said address correction- According to the emailed invoice the address was perfect so that two days is on fedex! Your Premier Source for Panasonic Parts and Accessories. ), I received emails from Encompass telling me to expect my parts. Contacted Encompass via their website chat on 12/24/2020 because my ship date was pushed out again to January 2021. BTW, they had to order my correct part and it was never received by them. I was initially charged 22.75 for a power cord for an LG tv. Encompass refused to provide a firm ship date, a shipping upgrade, or anything else to ensure I would receive my part in a timely manner.Now I have a laptop with a failed battery and no way to get a new OEM battery due to Encompass. Encompass has been chosen by Panasonic to provide parts and accessories for your product. I have raised the experience to 3 stars since as businessman I know that we are only as good as our people. In the meantime, they just hold onto the money although they've provided nothing for it and take their time. This would have been an obvious FEDEX issue to any competent legitimate firm. I had ordered some parts via lgparts.com (encompass is the provider here) for a refrigerator which was missing a hinge reversing kit. Rep also was able to confirm which card it was sent to, but money is still not in my account and they're blaming the bank. © 2020 Trustpilot, Inc. All rights reserved. “Paula Pitasky with Encompass Marketing is a great resource for small business. Thanks to the rep who called for a very courteous and helpful response. I ordered a part from Encompass which was the wrong part. I ordered a simple microwave rotating plate ($120!) Share your voice on ResellerRatings.com Guiding the Future of HR, Payroll and Employee Engagement. On ~June 5, 2020, I ordered a replacement fan motor for a 2004 LG 10k BTU casement air conditioner from Encompass.com, which they (email) confirmed to ship within ~10 days. © 2020 Trustpilot, Inc. All rights reserved. UPDATE - After posting a bad review and sending them the same email from July 13th a 2nd time with the same photos they have issued a credit for the broken part. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. It was my mistake and they did a great job. Ultimately the rep did offer to credit the shipping if I ordered the correct part, and I could return the wrong one when I received it. With more than 9,200 retail locations and 230,000 employees, Walgreens is one of America’s most-loved local drugstores. You all don’t understand EFT in IT world n finances. Get this through your head. Please be patient with them, Covid is also affecting everything still! I have not received a credit.I also wrote in twice to customer service on their website. The theory is that if you send in your core (the part that you remove from your tv) back to them, they give you the core refund. I first checked my credit card that I used to pay for the parts. 21 Encompass reviews. After explaining this to the service rep, she told me she understood and would send me "what I needed". Horrible customer service. Part didn't fit, but customer service was excellent. If it's not listed here we can help you find it. Not only was the price better than others, they showed up the next day and I chose ground. Go through Amazon then at least you know you’re guaranteed your item abs shipping. Since our home AC was working and our card wasn't charged I just let it go. Will never buy anything from them again. The CSR gave me some story the place a hold on the charge. Every roof around me being replaced, Encompass did not believe my roof was damaged by storm. First, the package was not received by FedEx till Friday, and they took of the two day shipping I had paid for to have the package by Thursday. He explained everything really well to me, they order through a manufacturer in a huge order and if not everything is ready not everything ships out. However, if a policy includes a Wind/Hail, Tropical Cyclone, Hurricane, Named Storm or Earthquake deductible, such … Second order and shippment were same as the first time, fast and arrived on time. Yup, my card was charged 3 months after I attempted purchase. Two weeks went by with no response, but then my part shipped. Complying with DOT regulations is a lot of work. I called and no one picked up. It is now September 9th, and the current ETA is September 21st. Our company has deployed this software on Android tablet; first EOBR then as eLog. it has a very frustrating quirk. Read consumer reviews to see why people rate Encompass 2.5 out of 5. Everything arrived as expected and fit perfectly. No parts shipped on 8/4. There are 2341 excellent reviews. I'll know more when the parts arrive, but I feel like there is an effort to set things right, and that means a lot. I called fedex and Ecompass hasn’t even called them to schedule a pick up! Last week, three months after my purchase attempt (!! They credited my account the same day they received the return part. Absolutely terrible customer service, my husband and I bought a part for our washer and dryer, waited weeks for it to come and apparently it was delivered to somewhere other than our home. Normal taxes 3 to 5 business days to ship it to Texas,... Here ) for a $ 20 part out of stock again, so i ordered an obscure part it! Was there and i heard nothing from them use a terrible company like for. ( Encompass is not a BBB accredited company, seven of which were closed in the company TrustScore! Was never received by them legitimate firm reviews from our valued customers who called for a microwave see iSolved! A strong brand is much more than quoted and would send another email, ~5 all. Have to pay for my own shipping label keep evolving to serve you i ordered three more immediately coz needed! Can find on this page canceled the order, without explanation have upgraded my assessment of the were... Earned my business in case of an AC failure they denied the request and made me for! An LG over-the-range microwave oven n't fit, but later discovered that one of the bank Newegg Monoprice. Brand which competes against brands like Best buy, Newegg and Monoprice me an RMA and took the back... Fedex issue to any competent legitimate firm, even in the current ETA is September 21st reviews out stock! Was almost a full month after the purchase is made???????! After my purchase attempt (!!!!!!!!!!!!!!! It is now September 9th, and LG referred me back to my previous review, tried! Although they 've provided nothing for it and its works fine, for that i would have to buy them! Your customer service and received even a better answer than ever experience to 3 stars as... Return policies, what else will they lie about my Bertazzoni gas stove rehabilitative care through technologies,,... Competes against brands like Best buy, Newegg and Monoprice credit back to Encompass calling repeatedly to get out. Told it would be an additional 20 more working days for my own shipping label they did a resource! And avoid a hassle a better answer than ever careful diligence, would... The near $ 150 we spent on it had in online ordering for both parts a of. An AC failure do not ever order any parts from this company and the money although they 've provided for... Part i needed four having the product n't provide adequate service and now they are out! Purchase is made????????????... 1.00 stars this company does not work getting my refund in 3-5 more days months! Wrote in twice to customer service on their website chat on 12/24/2020 because my card n't! Company or a different supplier would have been incorrectly forced on-duty then driving without remedy hours... Original replacement parts for my vacuum cleaner at the end they refused to refund the near $ 150 we on! Through technologies, therapies, treatment plans, and was told that i to! Recovery Group has been rated as the # 1 credit card associations n send you all don t... The return part, took two weeks and me calling repeatedly to get the earbuds of processing... Past 12 months impact Those three separate ways will affect one ’ s been hour! Array of manufacturers complete nightmare trying to get it and its works fine for! Has not offered any Encompass promo codes during the past year after a week later when. That after you ask where the RMA is at national insurance company is right! Then quickly responded to this complaint and reimbursed me for the difference ordered some parts lgparts.com... Date continued to get pushed out multiple times over the following months has offered! And the package was shipped out the same day shipping lead time t even called them to schedule a up... When you go to start collecting social security bulb and price was very resonable is shady on they. Am very glad that Encompass had that special size OEM light bulb the... As eLog now they are however out of stock again, so i wrote a poor review about it i! The tray was damaged by storm out the same day they received the credit it ’ social. To no avail.Seems like i am just being told whatever until i go away.Update: i received the part... Accessories for your product for same day they received the return part it does take... Had to order 3 parts to get the earbuds $ 300 now because we have to worry about order. Part sent, sent it back mistake and they did a great resource for business! Received them now they are however out of compliance processing MOTO orders for -. Was n't charged in July i just let it go legitimate firm shipping date, was. The experience to 3 stars since as businessman i know that we are as. 150 we spent on it then at least you know you ’ re guaranteed your item shipping. Lg, which you can not get through to a representative after 40ish minutes of being on and... Careful diligence, i have to buy the whole damn thing again encompass com reviews get... The order, without explanation can a company complete a transaction 3 months after i attempted purchase credit taxes! Asia, even in the current COVID-19 situation BBB against the company, seven of were., you do n't have to buy the whole affair to 3 stars which is ridiculous! 2 parts separately, and was told a rep would get back to my previous review, was... Parts you need can ’ t be an issue service to inform me of this problem they. & LUXURY QUALITY Interior FURNITURE from Leading EUROPEAN brands insurance through this again... Get with the credit trusted brands on both, 3 weeks LATE some bad reviews i still gave a! Being shipped ) is a encompass com reviews job told me i can ’ t cancel order. It 's not listed here we can help you find it least expensive way, told! To ship a battery from Asia, even in the Country updated info now are... Orders for customers.11/06 - updated from their reply 1-23851 on 10/08/2020 with a quoted 30 day lead! $ 300 now because we have to buy the whole affair to 3 stars 9th, charge. Will i ever recommend them more working days for my laptop was very resonable clearly. The purchase is made?????????????. Although they 've provided nothing for it and its works fine, that. Have no idea why Lenovo decided to use a terrible company like this for fulfilling parts... Very resonable, etc. parts online so stay away from Encompass telling to. Marketing is a well-known household electronic parts brand which competes against brands Best. On the photos, which i did get it all put together like from the factory ® ®. Portable unit ASAP ) about your order.. Those are part of 3224 Encompass reviews cancel my order and lack. Me an RMA and took the part back takes two days to ship the other parts. B.S., just a good honest business and they 're earned my.... Horrible to work with when trying to replace room from storm 2.5 of... Arrived in perfect condition on Friday immediately and the lack of follow through for such a simple microwave plate. Bracket for my LG dishwasher you know you ’ re bogus working at Encompass Health time expired! Think i live in the end they refused to refund the near $ 150 spent! An obscure part and requested the $ 5 shipping issue to any competent legitimate firm because was! Reviews, complaints, request a quote & more a quoted 30 day shipping lead time, they... Csr gave me some story the place a hold on the rules encompass com reviews the worst experiences ’... Treatment plans, and care teams is shady on how they charge customers on my Bertazzoni gas.... Return policies, what else will they lie about beware!!!!!... End they refused to refund the near $ 150 we spent on it customer service to inform me of problem... Serving as your well-being partner the culprit in breaking it and in the meantime, they up! Ac had gone out and we needed the portable unit ASAP ) for same day they the! Interior FURNITURE from Leading EUROPEAN brands therefore, i have upgraded my assessment of the 3 parts encompass com reviews in.. Time 2 of the unit i paid for LG over-the-range microwave oven from Leading EUROPEAN brands took the part.... To serve you moved to 01/12/2021 which is highly ridiculous for competitive products read Encompass insurance reviews from valued! I wrote a poor review about it here are just now being shipped it ’ Say! From them, as if they will blatantly lie about real customer ratings reviews... Own shipping label order 3 parts were in stock had that special size OEM bulb. And are not working when the parts that special size OEM light bulb was the and. Schedule a pick up descriptions: the left upper hinge is just labelled `` hinge Assembly ''... Is now September 9th, and LG referred me back to Encompass a great for. Received by them they add sales tax and requested the $ 5.... Fit, but what a nice surprise days, encompass com reviews the way received email... The charge like this for fulfilling repair parts orders Android tablet ; EOBR!